General Banking Officer (Female Batch) – National Bank of Pakistan (NBP)

Job Description

General Banking Officer (Female Batch) – National Bank of Pakistan (NBP) Organization: National Bank of Pakistan (NBP) Position: General Banking Officer (OG-III) – Female Batch Job Type: Contract (03 Years – Renewable) Experience: Fresh & Experienced Candidates Can Apply Gender: Female Age Limit: Maximum 35 Years Qualification: Graduation (Minimum 60% Marks or CGPA 2.5) from an HEC-recognized university. Job Overview National Bank of Pakistan (NBP) is inviting applications from motivated, confident, and career-oriented female candidates for the position of General Banking Officer (OG-III). This is an excellent opportunity for fresh graduates and experienced professionals looking to build a successful career in Pakistan's leading banking sector. Eligibility Criteria Minimum Graduation or equivalent degree from an HEC-recognized university. At least 60% Marks or CGPA 2.5. Maximum age 35 years. Candidates with 01 year of relevant banking experience will be preferred. Fresh graduates are also encouraged to apply. Key Responsibilities Handle daily banking operations and back-office transactions. Open and maintain customer accounts. Process remittances and online financial transactions. Manage ATM claim settlements and account maintenance. Process inward and outward clearing transactions. Handle cash, deposits, term deposits, and payment processing. Maintain operational records and prepare monthly reports. Ensure compliance with bank policies and SOPs. Provide excellent customer service and support branch operations. Required Skills Strong communication and interpersonal skills. Customer service orientation. Teamwork and collaboration. Good knowledge of Microsoft Office. Ability to work efficiently in a banking environment. Place of Posting Abbottabad, Bahawalpur, Bannu, Dera Ghazi Khan, Faisalabad, Gilgit, Gujranwala, Gujrat, Gwadar, Hyderabad, Islamabad, Jhang, Jhelum, Karachi, Lahore, Larkana, Mansehra, Mardan, Mianwali, Mirpur A.K., Mirpurkhas, Multan, Muzaffarabad A.K., Peshawar, Quetta, Rawalakot, Rawalpindi, Sahiwal, Sargodha, Sheikhupura, Sialkot, Sibi, Sukkur, Swat, and Vehari. Employment Details Employment Type: Contract (03 Years) Contract may be renewed based on management discretion. Selected candidates must serve at their initial place of posting for a minimum of three years. How to Apply Interested candidates should submit their online application before the closing date. Applicants must upload: Last Date: 31 july 2026 Updated CV CNIC Recent Passport Size Photograph Graduation/Master's Degree or Transcript Experience Certificate (if applicable) Only shortlisted candidates will be contacted for assessment and interview.

Responsibilities

• Manage daily banking operations and back-office transactions efficiently.
• Open, maintain, and update customer accounts.
• Process remittances and online financial transactions accurately.
• Handle inward and outward clearing in accordance with bank policies and SOPs.
• Monitor inactive and dormant accounts and ensure regulatory compliance.
• Process ATM claims and resolve customer transaction issues.
• Manage cash handling, deposits, withdrawals, and term deposit transactions.
• Verify and post financial transactions while maintaining accurate records.
• Issue banking instruments such as pay orders, demand drafts, and cashier's cheques.
• Maintain proper documentation and an auditable trail for all banking transactions.
• Assist customers with banking services and resolve their queries professionally.
• Prepare daily, weekly, and monthly operational reports.
• Ensure compliance with bank regulations, internal controls, and risk management policies.
• Support branch management in achieving operational and customer service objectives.
• Perform any additional tasks assigned by the Branch Manager or Operations Manager.

Requirements

• Bachelor's degree (Graduation or equivalent) from an HEC-recognized university.
• Minimum 60% marks or CGPA 2.5 in the highest qualification.
• Maximum age limit: 35 years.
• Fresh graduates are encouraged to apply.
• Candidates with 1 year of relevant banking experience will be preferred.
• Strong communication and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Ability to work in a fast-paced banking environment.
• Good knowledge of Microsoft Office (Word, Excel, and PowerPoint).
• Strong analytical, organizational, and time management skills.
• High level of integrity, professionalism, and attention to detail.
• Ability to work independently as well as in a team.
• Willingness to work at any assigned branch across Pakistan.

Benefits

• Competitive salary package as per National Bank of Pakistan policies.
• Opportunity to work with one of Pakistan's leading commercial banks.
• Professional training and career development opportunities.
• Hands-on experience in banking operations and customer service.
• Performance-based contract renewal and career growth.
• Exposure to a professional and collaborative work environment.
• Opportunities to enhance banking, financial, and operational skills.
• Equal employment opportunity for all eligible female candidates.
• Chance to build a long-term career in the banking sector.
• Experience working with modern banking systems and technologies.